Refund Policy

Eligibility

We accept returns on unworn, unwashed items in original condition within 30 days of the delivery date. Items must be free from damage, odors, or alterations. Final sale items are not eligible for return.

Non-Returnable Items

• Items marked as Final Sale
• Customized or personalized products
• Items without original tags
• Items showing signs of wear, washing, or damage
• Socks (for hygiene reasons)

How to Start a Return

Email us at support@edge-cali-shop.com with your order number and reason for return. Our team will respond within 2 business days with instructions. Do not ship items back without prior authorization.

Refund Process

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We offer size and color exchanges on eligible items, subject to availability. To request an exchange, contact us at support@edge-cali-shop.com before shipping anything back.

Damaged or Incorrect Items

If you received a damaged item or the wrong product, please contact us within 7 days of delivery with photos. We will cover return shipping and send a replacement or issue a full refund at no cost to you.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a defective product or our error. We recommend using a tracked shipping method, as we cannot be responsible for lost return packages.